Public Areas
Public Areas
Internet Access
Computer centers are centrally-located on each ship and Internet access is available for a nominal fee. Wireless access is available throughout the ship, including most suites, and is generally available at a speed of 640kb, but does vary. Please be advised that bandwidth-heavy applications such as Skype and MagicJack are not permitted to be used onboard.
Mobile devices utilizing the internet via a cellular carrier's network (4G for example) instead of the ship's wireless access, will be treated as cell phone usage and roaming charges will apply. Any costs associated will be billed directly through the guest's cell phone provider, and not through the ship. Check www.cellularatsea.com/guest_services.htm for more information.
Pregnancy Policy
Regent Seven Seas Cruises cannot accept guests who will have entered their 24th week of pregnancy by the beginning of, or at any time during, the cruise.
Smoking Policy
Smoking is prohibited in all suites, staterooms and balconies fleet-wide. In addition, cigarette, electronic cigarette or cigar smoking is not permitted in any enclosed dining areas, whether it be the ship's main dining rooms, the alternate dining venues or the outdoor dining areas. Electronic cigarette smoking is permitted throughout the ship with the exception of the dining areas mentioned above.
Cigarette smoking is only permitted in designated areas of the outdoor pool area and the following public rooms:
- Connoisseur Club
- Horizon Lounge (outdoor one side designated area)
- Pool area (designated area opposite side of the Pool Bar)
Cigar Smoking is only permitted in the Connoisseur Club and the designated area on the opposite side of the Pool Bar.
Pipe smoking is only permitted in the Connoisseur Club. Pipe smoking in open deck areas is considered an extreme fire hazard and is not permitted.
Failure to comply with the above-stated policy will result in guests being asked to leave the ship at their expense, without refund or credit for the unused portion of their cruise.
Special Dietary Needs - Advance Notice Required
Guests with special dietary requests should advise Regent Seven Seas Cruises of any special dietary requirements 90 days prior to sailing by sending an e-mail to rsscops@rssc.com. General dietary needs such as low salt or low cholesterol foods can be satisfied onboard the ship just by speaking with the dining wait staff.
Wheelchair Access & Special Needs
Guests with any medical condition(s) that require special services, including travel with medical apparatus, should advise Regent Seven Seas Cruises in writing at time of booking. Please note some ports-of-call may not be suitable for guests with limited mobility and special arrangements may need to be made.
Regent Seven Seas Cruises' wheelchairs on board are for emergency purposes only. Guests requiring a wheelchair for mobility must bring their own.
For guests requiring oxygen equipment, an oxygen concentrator is the only form of oxygen equipment allowed aboard ship, and must be provided by the guest.
Regent has the right to refuse or revoke passage to anyone who, in its judgment, is in a physical, mental or emotional condition unfit for travel or whose comfort on board may be compromised due to situations beyond the care that can be provided by Regent Seven Seas Cruises.
Bar(s)/Lounge(s)
Card Room
Casino
Conference Room/Conference Center
Internet Café
Library
Nightclub
Show Lounge
Cigar Bar
Bath Amenities/Toiletries
Bath Robes
Complimentary Bottled Water (and/or Other Beverages)
Daily Newspaper
Hair Dryer
In-Stateroom Movies
Minibar and/or Refrigerator
Private Safe
Sitting Area
Slippers
Television / Radio
Spacious Closet(s)
Classes and Workshops
Educational/Enrichment Programs
Evening Entertainment
Guest Lecturers
Wine Tasting Seminars
24-hour Room Service
Al Fresco Dining
All Beverages Included In Cruise Fare
Alternative Specialty Restaurant(s)
Some alternative restaurants may require reservations.
Café/Coffee Bar
Casual Dining Venue(s)
Complimentary Wine With Dinner
Dining Style: Flexible Dining Options
Dining Style: Formal Nights and Casual Evenings
Dining Style: Open Seating
Formal Restaurant(s)
Beauty Salon
Boutique(s) (duty-free)
Business Services
Concierge Desk
Dry Cleaning/Laundry
Elevators
Infirmary / Medical Center
Each ship has a licensed and registered doctor and nurse for professional and emergency services, which are available at customary charges. The ships' medical centers are designed to provide medical care for certain temporary illnesses and accidents, and are not intended or capable of providing on-going treatment of pre-existing medical conditions.
Self-Service Laundromat
Acupuncture Treatments
Aerobics and/or Cardio Instruction
Cardio Equipment
Fitness Center
Free Weights
Full Service Spa
Heated Pool
Jogging Track
Outdoor Swimming Pool(s)
Paddle Tennis
Putting Greens
Sauna
Shuffleboard
Weight Machines
Whirlpool(s)
Seasonal Children's Program
Youth Counselor Staff
Reviews
Ship Reviews
Cruise reviews reflect the opnions of travel editors and cruisers / readers and may not represent those of our company.
Submit Your Own Review!
One stop shop for the cruise, excursions, pre and post and business class airfare
(26, June 2022)
Pros: One stop shop for the cruise, excursions, pre and post and business class airfare
Cons: Due to the current airline issues they don’t always inform you of things such as flight DATE changes!
Review: Entertainment is consistently improved year over year. Dining is a treat where ever you choose to dine onboard. Lounges are comfortable and never over crowded. If you love space and luxury this is your ship!
loved business class, laundry cleaning every day.tThe food and shows were great
(23, June 2022)
Pros: loved business class, laundry cleaning every day.tThe food and shows were great
Cons: The 12 hour tours were too ectic. it felt like it is tuesday and we are in Belgium
Review: the cabin was very nice. nice cigar room.
The interior design and decoration are as advertised - superb. The art work is a treat for the eye.
(14, April 2022)
Pros: The interior design and decoration are as advertised - superb. The art work is a treat for the eye.
Cons: No forward looking deck space. There is the Observation Lounge which looks forward but tinted and slanted windows affect a a foto op (like a sunrise or set).
Review: Sit back, relax and just know that you will be pampered. The excellent service, food and beverages ease you into a very relaxing, well deserved vacation experience.
Friendly crew, dining experience, beautiful ship, cleanliness. The crew!!!
(15, March 2022)
Pros: Friendly crew, dining experience, beautiful ship, cleanliness. The crew!!!
Cons: Prime seven steaks were tough
Review: Cannot say enough about everyone we met was amazing
Service, Food, Crew, Entertainment ,
(10, March 2022)
Pros: Service, Food, Crew, Entertainment ,
Cons: - Shore excursions
Review:
I had a great time on the Explorer and found the crew and ship to be exceptional. The ship itself is beautiful, impeccably clean, and maintained in perfect condition Checking-in was easy and flawless - Regent has the covid testing down to a science. I was in an F2 category (Superior Category) The Superior Suite bathroom has two large sinks, a shower and separate tub. The stateroom was perfectly and spotlessly maintained. The food was excellent. Prime 7 and Compass Rose were my favorites . The most impressive part of dining throughout the ship was the service...simply outstanding.. I was addressed by name by the crew members. Regent's crew make their guests feel extremely valued and welcome. The entertainment was excellent, Regent has really improved their entertainment. The Broadway production shows were my favoritem. Regent's crew makes it's guest feel like family -
huge cabin, loved walk in closet and full bathroom service spot on food delious
(29, November 2021)
Pros: huge cabin, loved walk in closet and full bathroom service spot on food delious
Cons: not enough evening entertainment
Review: Nov is rainy time of year if doing Caribbean
(27, October 2021)
Pros: No Pros
Cons: No Cons
Review: Hard to find any fault with anyone on a Regent cruise as everything is done and offered so well. The specialty restaurants are outstanding as is the main dining room.
Excellent food and amenities on the Explorer
(25, November 2019)
Pros: Excellent food and amenities on the Explorer
Cons: Service was marginal when staff changed during different times throughout the duration of the cruise
Review: WiFi Services should be offered for the entire duration of the cruise. Unclear why WiFi was stopped at 6am on the day of disembarkation. Everyone was required to leave by 8am on disembarkation day , so having WiFi services until 8am would be a reasonable service offered to all cruise passengers.
Also, credits earned for playing games should be easily redeemed and not have to play the “wait in line for an hour” game...then not be able to get the correct shirt size or items requested after the aggregation of standing in a long line. There are more efficient ways to redeem game points—filling out a form and picking up items before the day of disembarkation.
Also, I experienced a noticeable decline in service received as the cruise came to an end...this should not be the case since the cruise ships prides itself on its services (i. e. at the beginning of the cruise room maintenance were much attentive to items needed in the cabin; as time went on, toiletries had to be requested more regularly.)
All-inclusive plan; smaller ships with 700-750 passengers; wonderful service, food and entertainment
(4, November 2019)
Pros: All-inclusive plan; smaller ships with 700-750 passengers; wonderful service, food and entertainment
Cons: It is a bit pricey but truly you get good value for your money.
Review: Our experience on Regent (two cruises to date) has been outstanding. We opted for a Concierge level cabin on our last cruise and this included free business class flights to and from Europe and one free night at an elegant hotel in Venice pre-cruise . All transfers to and from the airport, ship, hotels were efficient and easy. Embarkation and disembarkation were handled smoothly. The staff and crew are excellent. I just can't say enough good things about this cruise line.
The most luxurious and customer focus ship that my wife and I have ever sailed on.
(19, August 2019)
Pros: The most luxurious and customer focus ship that my wife and I have ever sailed on.
Cons: None
Review: Best cruise experience of our lifetime. We have been on 3 other cruise lines and the ship and Regent Staff are the best we have experienced.
Clearly the Explorer sets the standard on what is to be expected from a top of the line cruise company. d re vbe dlp;ploshipe
(15, June 2019)
Pros: Clearly the Explorer sets the standard on what is to be expected from a top of the line cruise company. d re vbe dlp;ploshipe
Cons: None come to mind.
Review: We have traveled extensively but where not prepared for the degree of superb accommodations, food service and overall value provided by Regent. Though the price will deter some travelers, for those who can afford it, you will not be disappointed.
Ports of call, organized tours, everything about this ship!
(16, August 2018)
Pros: Ports of call, organized tours, everything about this ship!
Cons: Maybe could have done with an extra sea day, this is intensive
Review: Second time on this ship, which is stunning. We loved everything about it and were very well looked after. The staff are outstanding
We are not fans of the evening entertainment. Regent have changed dance/singer companies but are still stuck in the past.
Staff is very attentive, cabins has abundance of drawers and closet space. Most beautiful ship I have ever been on.
(12, March 2018)
Pros: Staff is very attentive, cabins has abundance of drawers and closet space. Most beautiful ship I have ever been on.
Cons: Not enough time to go shopping! Excursions kept me very busy, if you have to tender in, it may take a bit longer, so tour would end later.
Review: Loved everything about the ship. Top notch entertainment, singers and dancers were also in charge of running the many games, they were very personable and fun. Lots of excursions, some ran a little longer than noted. The ship itself is so beautiful and elegant and easy to navigate.
Service, Personnel, great mochas, entertainment great
(3, March 2018)
Pros: Service, Personnel, great mochas, entertainment great
Cons: Beds, Ports,
Review: Great cruise
A couple small items if you want to know:
Beds are twins put together and crack down the middle of bed is uncomfortable.
Side dishes had no flavor to me. Like potato salad, cole slaw, etc.
Service Superb! Great staff who remember your preferences, cater to your every whim!
Can't hear the tour guides real well. Would love to have audio equipment.
Exceptional quality and service
(11, February 2018)
Pros: Exceptional quality and service
Cons: Could not really find any
Review: We booked this cruise in order to try out a short itinerary before a longer one we booked on for So America next year. Loved the ship so much, we also booked a cruise to Norway.
Lots of room for all passengers in all the restaurants and public areas
(3, November 2017)
Pros: Lots of room for all passengers in all the restaurants and public areas
Cons: The specialty restaurants are sold out very quickly
Review: This is a very nice ship. We have sailed on her twice and thoroughly enjoyed both cruises. The ship is quiet and spacious. The cabins are very nicely decorated. The beds are very comfortable. We have sailed on all the Regent ships. Like the other ships the crew on the Explorer is excellent. The service from the cabin to the dining room is wonderful. We especially like the dinner menus. There is great food for all tastes.
cabin design, cabin storage space, public art, specialty restaurants
(9, October 2017)
Pros: cabin design, cabin storage space, public art, specialty restaurants
Cons: food only average to good, not great; coffee bar service poor; afternoon tea service average
Review: We were very impressed with the ship itself as it is beautifully appointed in and out. The cabin was spectacular with more storage space than we needed, excellent walk-in closet and fabulous bathroom. The food in Prime 7 and Chartreuse was good but not excellent and the food in Sette Mari and La Veranda was variable. Breakfast in La Veranda was very hit and miss with some poor service and overcrowding. The excursions were somewhat disorganized with not enough time allowed to visit the Titanic Museum or Chester or Holyrood House. There was no manicurist for the entire voyage. While the shows in the Constellation Theatre were good to very good the music in the Meridian Lounge and the Explorer Lounge was too loud. The Regent dancers and singers were excellent as was the choreography. The lectures were interesting but the speaker was quite dull.
Excellent Food; Excellent staterooms; Intro to many coastal cities NW France and Spain which were very nice
(9, October 2017)
Pros: Excellent Food; Excellent staterooms; Intro to many coastal cities NW France and Spain which were very nice
Cons: Weak WiFi; Almost all tours without headsets so very hard to hear guides; Time available for many locations too short; provided meals on some excursions mostly not good
Review: Suggest some stops should have been longer - very rushed port schedules resulting in very rushed tours in some cases.
If you're into enjoying essentially unlimited wines/drinks, good choice. A bit wasted on us (scant drinkers).
The organization, efficiency for coming and going is spot on. The crew, as always, gracious and helpful, Sonja in the Explorer Lounge actually found the tiny back to the earring that I lost and brought it to me while we were dining in the Compass Rose. Bathrooms are gorgeous, great layout and spacious. Closets and drawers for clothing were plentiful, nothing lacking in stateroom.
(24, September 2017)
Pros: The organization, efficiency for coming and going is spot on. The crew, as always, gracious and helpful, Sonja in the Explorer Lounge actually found the tiny back to the earring that I lost and brought it to me while we were dining in the Compass Rose. Bathrooms are gorgeous, great layout and spacious. Closets and drawers for clothing were plentiful, nothing lacking in stateroom.
Cons: Some of the design on the ship seemed to be very disconnected, not the staterooms but the common areas. The artwork was very dark and though the significance of a piece of art is subjective, I saw it as very unpleasant to look at.
Review: Beatles dance night under the chandelier was great, the entertainment crew really contributed to a fun time.
With all the specialty restaurants to choose from my favorite is still Compass Rose, always have a great meal there.
New, luxurious
(24, September 2017)
Pros: New, luxurious
Cons: None
Review: Nice size (750 passengers), excellent service, all-inclusive. We were pleased with the wine selections.
Assistant purser, Alwyn and F&B Manager Daniela were extremely helpful and accommodating
(8, June 2017)
Pros: Assistant purser, Alwyn and F&B Manager Daniela were extremely helpful and accommodating
Cons: Rude service in La Veranda. Category H is smaller than the H on the other three ships and is a disappointment. Category G is also a disappointment relative to the Cat G on the other three ships.
Review: The quality of the dining has improved greatly vs Regent's other three ships.
Service in the dining rooms has always been lacking on Regent, and while the dining service is improved on the Explorer, much continued improvement is needed. Dining room service levels is a consistent complaint that we receive from our Regent clients.
Show entertainment has improved meaningfully. Show entertainment has always been a shortfall of Regent, and it appears that it is improved on the Explorer.
Service, staff, food, excursions, amenities
(30, March 2017)
Pros: Service, staff, food, excursions, amenities
Cons: None
Review: Most luxe ship on the planet, superb amenities, awesome food in MDR (which would be a specialty restaurant on any other ship), incomparable service and staff, everyone greets you and appears to be truly happy in their work, what more can I say? This ship needs to be on your bucket list no matter the itinerary. The "Best" is often overused but not in this case...
Beautiful ship and amazing Staff to compliment the entire experience. Room design with bed facing the balcony and water is perfect. Dining selections all delicious. Sports deck so much fun. Great lessons on playing bocce ball.
(11, March 2017)
Pros: Beautiful ship and amazing Staff to compliment the entire experience. Room design with bed facing the balcony and water is perfect. Dining selections all delicious. Sports deck so much fun. Great lessons on playing bocce ball.
Cons: None
Review: Regent exceeded expectations. Thank you.
STAFF, CLEANLINESS, AMBIANCE
(9, March 2017)
Pros: STAFF, CLEANLINESS, AMBIANCE
Cons: SHIP IS A LITTLE TIGHT IN SOME OF THE PUBLIC SPACES
Review: GREAT SHIP AND STAFF
Luxury accomodations, Cusine, Service. NEVER needing to take out the cruise card!
(15, February 2017)
Pros: Luxury accomodations, Cusine, Service. NEVER needing to take out the cruise card!
Cons: None
Review: This is the 2nd cruise on the new Explorer as we did the Maiden Cruise and thought it ideal for our 59th Anniversary Celebration. We even had the same suite
New luxury ship, no children, exceptionally attentive staff, never any lines for waiting
(1, February 2017)
Pros: New luxury ship, no children, exceptionally attentive staff, never any lines for waiting
Cons: No Cons
Review: We did a 15 day Panama Canal cruise in January 2017. Very pleased with all aspects of the ship.
Stateroom magnificent, crew friendly and very accommodating, excellent food and beverage service,
(31, January 2017)
Pros: Stateroom magnificent, crew friendly and very accommodating, excellent food and beverage service,
Cons: None of consequence
Review: First class cruise with great staff supporting passengers.
Luxurious ship. Very good staff.
(31, January 2017)
Pros: Luxurious ship. Very good staff.
Cons: No buffet dining after 4pm. So you need to go to the dining room or the other alternative restaurants.
Review: The staff is very friendly and gracious. Some of them were from other Regent ships but also for some this was their first ship. They really started at the top!!
The Compass Rose Dining Room is beautiful and the choices on the menu were plentiful. The other restaurants were also very beautiful in décor and good choices on the menu.
Great Food and what a beautiful Ship
(30, December 2016)
Pros: Great Food and what a beautiful Ship
Cons: No Cons
Review: We loved every bit of this trip the staff was wonderful and helpful.
The staff, food, excursions
(2, December 2016)
Pros: The staff, food, excursions
Cons: Cabin category H suite. This is not comparable to Regent's other ships for the same category. No walk in closet, small, no storage. May be o.k. for a single traveler.
Review: This new ship offers all suites and all balconies for a total of 750 guests. There are three specialty restaurants on board. Pacific Rim, Prime 7 and Chartreuse. All which require a reservation. No worries there are two other fantastic choices for a great culinary experience. Compass Rose which is the main dining room has excellent choices and was always superb. Another great option was their Italian themed restaurant Sette Mari. Plenty of great wines to pair with all the meals too. They also have a Culinary Arts Kitchen with many different classes to sign up for. This a a first for Regent and was very popular. The production shows that we went to were very good. The Cruise Director was absolutely the best I have ever seen. He was even part of the entertainment. We thoroughly enjoyed the on board Lectures. The speaker was always available for Q & A and was on many of the shore excursions which made interaction with the guests quite enjoyable. It is always exciting to experience a new ship. This just happened to be the best one that will be hard to beat.
Cabins are well appointed; staff in most areas courteous and helpful
(4, November 2016)
Pros: Cabins are well appointed; staff in most areas courteous and helpful
Cons: Compass Rose and Sette Mari staff were lacking/not up to Regent standards
Review:
I've been an avid fan of Regent since BEFORE the first ship (Diamond) sailed and have sailed on all of their ships....this ship is the most beautiful but has a few small issues that are not at all consistent with past Regent level of service.
However, all in all, it is still a fabulous product and I will continue to promote Regent.
Top notch Regent service; beautiful, comfortable, luxurious ship!
(8, October 2016)
Pros: Top notch Regent service; beautiful, comfortable, luxurious ship!
Cons: Ship's doctor
Review: Overall our experience was fantastic. This is our fifth Regent cruise and the best in terms of service from the crew (except ship's doctor) and the comfort of the ship. As always food was excellent; accommodations throughout like a five-star hotel. The SS Explorer is quite an upgrade from the Voyager, Mariner and Navigator (though it's my understanding they've been upgraded since we last sailed on them). They have learned a lot about how to make things efficient for passengers in the suites and throughout the ship.
My wife had to see the ship's doctor for a bad cold. In the forms she had to complete, she listed her allergies. He prescribed an over-the-counter med with an ingredient that is one of her allergies. He should have caught that. And of course we should have checked the ingredients ourselves. She broke out into a rash. Once we identified the allergic ingredient, she discontinued taking the med and the rash cleared up. The doc should have made the connection first, however. But we consider this an anomaly in the overall Regent experience.
Otherwise, all was outstanding.
Surrounding could not be more beautiful. Restaurants are amazing.
(8, October 2016)
Pros: Surrounding could not be more beautiful. Restaurants are amazing.
Cons: If needing to spend lots of time working on line, wifi is slow and spotty.
Review: The restaurants were amazing in both appearance and the quality and variety of food. I wish we'd had a couple days at sea.
Accommodations well laid out, new menus and dining venues, amenities (pool/sports deck), spa and culinary center well designed
(15, September 2016)
Pros: Accommodations well laid out, new menus and dining venues, amenities (pool/sports deck), spa and culinary center well designed
Cons: No negatives....it's a beautiful ship!
Review: Regent still offers a top shelf, all inclusive cruise experience. Staff still some of the best I've sailed with. Accommodations and dining venues are well designed and spacious.